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Omnichannel vs Silo Multi-Channels

Benefits of Omnichannel

Better Customer Experience
Increase In Sales and Traffic
A personalized, automated customer experience
Centralized data and decentralized use.
Common Business process, Workflow, screens contents and media for all channels

April 9, 2022 Posted by mohammedatef83 | Banking, Fintech, Retail | Banking, Digital Transformation, Fintech, microservices, OmniChannels, Orchestration, SOA | Leave a comment

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